Quick replies are ready messages you can create for the messages you send most frequently. Quick replies: When running a business there are often many messages you will send or receive repeatedly.Auto-respond away messages: If customers send a message outside of working hours or while you are away from your phone you can let them know you will contact them soon through an automatic away message template.These can be messages to keep the conversation going like “Hi, how may I help you?” or longer ones detailing the next steps. Automatic greeting messages: When customers message you for the first time they can be greeted with an automated greeting message that you created.You can create templates to auto-respond or quickly reply to chat messages. The highlight of WhatsApp Business is its messaging tools. To access these tools, tap the More Options icon in the upper right-hand corner on Android or Settings on iPhone, and then tap Business tools. There are several helpful tools you can use to effectively run your business in the WhatsApp Business app. Description of your business or service.Īdding as much detail to your business profile will help customers learn what they need to know before sending you a message and will save you time in the long run.You can add important details to your profile like: To create a backup, simply open WhatsApp and tap on the More Settings icon in the upper right-hand corner.Ī WhatsApp Business profile is similar to a Google Business profile in the type of information you can share. Without a backup, it’s possible your chat history could be deleted in the process. It’s recommended to create a backup for your WhatsApp account before changing to a WhatsApp Business account. Let’s dive in! Step-By-Step: Convert a Whatsapp Account to a Whatsapp Business Accountīelow we’ll go step-by-step on how to convert WhatsApp into Business WhatsApp without losing your contacts and chat history. In this article, we’ll explore how to switch a normal WhatsApp account to a WhatsApp Business one as well as the available tools you can use to further your business. In many respects, it’s similar to having a Google Business profile. Whether you run a local business, an online store, or offer a service, a WhatsApp Business account has many tools to help communicate with customers and increase your brand’s exposure. But instead of using your personal WhatsApp account for work-related communication, you can organize everything under one roof through the WhatsApp Business app. With over 2 billion users, WhatsApp is an indispensable tool in the world of business.
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